What are we trying to achieve?

What are the key outcomes?

Altogether Better aims to reduce waste and duplication, promoting an integrated approach to service delivery, and improving outcomes for residents. By pooling or aligning our thinking, expertise and resources, the costs and benefits will be shared between partners resulting in both better services for citizens and much better value for money.

The key outcomes of the Altogether Better programme will be:

  • To provide services that genuinely make a difference to people’s lives and that result in sustainable improvements for our local communities.
  • To devolve and divest services, responsibilities and assets to local communities.
  • To enable local communities to play a greater role in the design and delivery of services.
  • To support, share and replicate excellent practice, with proven solutions that can be scaled up locally, regionally and nationally.
  • To target resources to where they are most needed and in a way that is easier for people to see on the ground.
  • To reduce duplication and waste that exists in current delivery models.

What will success look like?

Success for the Altogether Better programme will be delivered at a number of levels. From a residents’ perspective a successful community budget will deliver customer focused services that offer appropriate variation at a local level and represent value for money. From a partnership perspective success will deliver more efficient public services, new models of delivery and an operational plan for implementation.

Finally, genuine success for this programme will result in processes and models that are replicable at a national level, representing a genuine shift towards the prevention of traditionally difficult problems and the empowerment of communities.

The benefits of our vision and new approach will include:

  • Streamlined, efficient and responsive public services;
  • Removal of duplication;
  • Public services that support prevention and reduce dependency;
  • Customer focused services built around local citizens;
  • Closer partnership working with shared outcomes and agreed delivery across multiple organisations;
  • Better value for money;
  • Reduced demand for more expensive and long-term services;
  • People and communities taking more control and responsibility for their lives and neighbourhoods;
  • Support for local economic growth and job creation.

What are the key issues?

Although each project has its own unique features that address particular problems, there are a number of issues that are common to all of the projects and that will be addressed in the Altogether Better programme. Some of these include:

  • Duplication and fragmentation;
  • Sharing of information;
  • Joining up teams and working together;
  • Co-location of services;
  • Putting people and communities at the centre of service planning and delivery;
  • Focusing on beneficial outcomes for people;
  • Reducing demand on services.


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